Statements of Customer

By placing an order with our website, you agree that the following statements are true:

  • I have not renounced my U.S. citizenship.
  • I am not a fugitive from justice.
  • I shall not commit any unauthorized export of defense articles.
  • I am not an illegal or unlawful alien, and I am not a nonimmigrant alien.
  • I am not currently less than twenty-one (21) years old.
  • I am currently not subject to a domestic violence restraining order of any kind.
  • I have not been adjudicated as a mental defective and I have not been committed to any mental institution.
  • I am not an unlawful user or addicted to any controlled substance.
  • By selling or delivering ammunition and/or firearm accessories to me, Ammo.com is not violating any state or local law or ordinance.
  • I have never been and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence.
  • I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year.
  • I have never been and I am not expected to be discharged from the Armed Forces under dishonorable conditions.

Freedom Emails

We want to let you know about the latest updates to our ammunition offerings. You will start receiving these emails whenever you first register an account, provide us with your email address on our site, or place an order with our website. By doing so, you agree to allow Ammosupplywarehouseonline.com to send you our weekly newsletter, and follow-up emails regarding your order. If you do not want to receive these communications, the power to stop receiving them is in your hands; simply click on the “unsubscribe” link at the bottom of any emails you receive from us. And you can always learn more about what information we collect and how we use it, by checking out our Privacy Policy.

Customer Service Calls

We want to give you quality customer service. To do that, we need to be able to train and monitor our customer service representatives. Therefore, by placing an order with Ammo.com, you give us your authorization and consent to record and monitor your telephone calls with our customer service representatives.

Cancellation Policy

Please place your order carefully, because Ammosupplywarehouseonline.com does not allow order cancellations; once you place an order, it is usually filled and shipped within a few minutess. We do our best to help our customers, but sometimes we fill and ship your order so quickly that it is out the door before we can locate it.

If you refuse to accept delivery of an order that you placed, then we must charge you the full cost of shipping plus a restocking fee equal to 10% of the value of my order. In this instance, the “full cost of shipping” is the cost to ship from our warehouse to your house, plus the cost to ship back to our warehouse (cost to ship back is the same cost as initial shipping). You will receive back the remainder of your original payment (minus shipping and restocking amounts, as explained above) as a store credit. You will not receive a refund.

Delivery

By placing an order with our website, you agree that once your order has been delivered to the shipping address, title changes from Ammo.com to you and you are solely responsible for your products.

Returns and Exchanges

Ammosupplywarehouseonline.com wants to please all of its customers all of the time, but sometimes things just happen and our customers receive product that is damaged or defective (usually due to the carrier). We recognize this and we are here to help. If you receive damaged or defective product, please contact our office as soon as you can. All contact must be made within 30 days of your order date. If our office is made aware of damaged or defective product within thirty (30) calendar days of the date the product was ordered, you will be afforded a full refund, a full store credit, or a free replacement of the defective or damaged product (note that the product must be defective or damaged as inspected by our warehouse team upon return, and note that our office reserves the right to either refund your money, provide a store credit, or replace the product at our discretion). We do our best to make sure that everyone is treated fairly, so just let us know if an issue arises.

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